To make a payment and view your account details, such as charges and due dates, payment history, and to print a tuition receipt:
- Log in to My ASU.
- Select the Finances tab at the top of the page.
- To view a list of charges, including charges that are currently due or past due, select current amount due in the Charge Summary box.
- Select Pay Bill to make a payment on your account online.
Balance Due Hold and Late Fees
If you have an unpaid balance past the due date, the balance becomes past due. A Balance Due Hold is placed on your account when your past-due balance is $25.00 or more after the payment due date has passed. A Balance Due Hold may prevent access to certain university services, including receiving your diploma. A late fee is also charged 30 days after the payment due date and may continue to be charged each month until the past-due charges and late fees are paid in full. Monthly late fees are based on the amount of your past-due balance as shown in the chart below:
| Past Due Balance | Monthly Late Fee |
|---|
| $25.00 to $50.00 | $5.00 |
| $50.01 to $400.00 | $10.00 |
| $400.01 to $1,000.00 | $25.00 |
| $1,000.01 to $3,000.00 | $50.00 |
| $3,000.01 to $5,000.00 | $75.00 |
| Greater than $5,000.00 | $100.00 |
Collection Agencies
Delinquent accounts will be referred to outside collection agencies and will be reported to national credit bureaus. Should it become necessary for ASU to retain an attorney or collection agency to secure payment of any amount due, the debtor is responsible for paying all attorney's fees, court costs, and collection agency charges. Late fees may continue to accrue monthly or be assessed as a flat fee when accounts are transferred between agencies until the balance is paid in full.
Collections Office
The Collections Office is responsible for the management of accounts that are in a past-due status and also oversees the repayment of Federal Perkins Loans originated at Arizona State University, which is handled in conjunction with Educational Computer Systems, Inc. (ECSI), the lending service that assists ASU in processing Perkins loan payments. Visit https://tuition.asu.edu/perkins-loan-repayment for helpful information regarding student loans or the Federal Perkins Loans in Repayment section of our website. This program has been discontinued and Perkins Loans are no longer available.
Please contact the Collections Office for additional information about your past-due account or any Federal Perkins Loans in repayment.
Tempe campus
Email: collections@asu.edu
Phone: 480-965-5220
Fax: 480-965-4587
Location
Student Services Building, Room 234
ASU Collections Office
PO Box 870303
Tempe, AZ 85287-0303
Monday - Friday, 8:15 a.m. - 5:00 p.m.
