If you need assistance with ASU Earned Admission or Open Courses, please contact us at the options below:
- Email: earnedadmission@asu.edu - you will receive an email with your case number to track progress
- Phone Number: 1-844-448-7707
- Live Chat: During business hours, a yellow chat icon, which you can click, appears at the bottom right corner of the screen at https://welcome.ea.asu.edu/ -
- Click the icon, submit your name, and you will be connected to one of our support agents
- If outside business hours, submit your information and our support agents will respond to your provided email.
Our business hours are Monday through Friday, 7am - 6pm MST. If you contact us outside of business hours, the ASU Experience Center will be able to answer general questions and submit a case for the Earned Admission team to contact you.