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How Do I Install and Launch RPNow (PSI Secure Browser) by PSI Education?

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Functional GroupAcademic Technologies
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To download, install and launch Remote Proctor Now (RPNow) PSI Secure Browser, please follow the instructions below accordingly for Windows Machines or Apple Machines:

Note: RPNow is a single-use application. To avoid any access or function issues, please download for each use.​

For Windows Machines:​​ 
  1. Navigate to the ASU Blackboard RPNow webpage for Blackboard courses and ASU Canvas RPNow webpage for Canvas courses and select the Download Software button.
          RPNow Download
  1. Open the file located in the direction of the arrow from the "Download Complete" screen. User-added image
  2. Select Save File from the pop-up dialog box that appears. This will download an setup file that you will open to launch RPNow.              User-added image
  3. Click on the "Download" arrow shown in step 2. Then open the setup.exe file in order to launch RPNow. 
  4. If you do not see the aforementioned button, launch your Explorers folder, click on Downloads, and scroll through the list until you see setup.
For Apple Machines:
  1. Navigate to the ASU Blackboard RPNow webpage for Blackboard courses and ASU Canvas RPNow webpage for Canvas courses and select the Download Software button.       RPNow Download
  2. Open the file located in the direction of the arrow from the "Download Complete" screen. User-added image
  3. If you do not see the aforementioned button, launch your Finder folder, click on Downloads, and scroll through the list until you see RemoteProctorNow.dmg
Launching RPNow 

For Windows Machines:
  1. ​Launch your Explorers folder, click on the Downloads folder, and then double-click on setup.User-added image
For Apple/Mac Machines:
  1. Launch a Finder window, click on the Downloads folder, and then double-click on RemoteProctorNow.dmg.
  2. Double-click the Remote Proctor Now icon that appears on your screen.         User-added image
 
For step-by-step assistance on taking an exam with RPNow, please visit How Do I Take an Exam Using RPNow (PSI Secure Browser) by PSI Education?.

Need additional help? Access 24/7 live chat, create a case from your My ASU Service Center or call 855-278-5080.

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