The U.S. Department of Veterans Affairs (VA) is responsible for determining your eligibility for VA education benefits and the amount you receive. Although your school can help you understand the certification process and provide general information about VA education benefits, only the VA can make official decisions about eligibility, entitlement, and benefit payments.
How VA determines payment amounts
The VA determines your education benefit payment based on several factors, including your eligibility, enrollment status, the benefit program you are using, and current federal laws and regulations. Because these factors vary by student, payment amounts are determined individually.
Payment estimates
Your school may provide general information about how VA education benefits work, but it cannot estimate or guarantee the amount you will receive. Only the VA can determine your official benefit payment.
Who to contact
Contact the U.S. Department of Veterans Affairs if you have questions about your eligibility, entitlement, benefit decisions, or payment amounts. If you have questions about your school's certification of your enrollment or the certification process, the ASU Pat Tillman Veterans Center can provide assistance.
