Depending on the type of loan you have been offered, and what action you have already taken, determine the steps you need to take.
Direct Subsidized, Direct Unsubsidized, or Grad PLUS Loans
- If you have not accepted your loans and you want to decline them, go to My ASU under the Finances tab. If you decide that you need your loans at a later time, please complete a Student Loan Adjustment eForm.
- If you have not accepted your loans and you want to accept a reduced amount, you can accept a reduced amount through My ASU under the Finances tab. Keep in mind that the amount you accept will be disbursed half for fall and half for spring, if you are attending the academic year.
- If you have already accepted your loans or if the loans for that semester have already disbursed and you wish to adjust your loans, you can submit a Student Loan Adjustment eForm.
Direct Parent PLUS Loans
- If your parent wants to cancel or reduce the amount of the Parent PLUS Loan, you will submit the Parent Plus Loan Action Request form to Financial Aid and Scholarship Services. This will generate a task on your parent's My ASU Guest Access account where they can cancel or reduce the amount of the loan.
Private Education Loans
To cancel or reduce your Private Education Loan, please submit a case to our office. This can be done by going to the Help tab of your My ASU and clicking Email Us.
