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How do I cancel or resend a letter of recommendation through Scholarship Universe?

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How do I cancel or resend a letter of recommendation through Scholarship Universe? 

Access Scholarship Universe and navigate to My Docs. 

After a letter of recommendation is requested, the request displays on the My Documents page as Pending.   You can edit the letter of recommendation when it's in a pending status. 

When the requestee provides a letter of recommendation, the document no longer displays as pending in the list of documents. 

If the requestee declines to provide a letter of recommendation, the document is removed from the list of documents. 

Click on the Edit button for a letter of recommendation document to view the following:

  • Requestee Name: This is the name of the person you requested the letter of recommendation from
  • Requestee Email Address: This is the email address you entered for the requestee
  • Status: The current status of the letter of recommendation request:
    • Completed: The requestee has provided a letter of recommendation.
    • Pending: The requestee has not yet responded to the letter of recommendation request.
    • Expired: The requestee did not complete the request on time.
    • Cancelled: You canceled the letter of recommendation request. 
  • Deadline: The deadline set for the requestee to respond to the letter of recommendation request.

 

  • If the letter of recommendation is in a Pending Status,, you can take the following actions:
    • Resend: resend the request to the requestee.
    • Replace Request: Opens the Replace Request modal so you can request a new letter of recommendation from another reference.  The replace request cancels the recurring emails and sends a canceled request email to the requestee.
    • Rescind Request: You can cancel the requested Letter of Recommendation. The cancellation request cancels the reoccurring emails and sends a cancellation request email to the requestee. 

Need additional help? Access 24/7 live chat, create a case from My ASU Service Center or call 855-278-5080.

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