How to Join Zoom for Support

1. Decide which Client you will use for support (Web Client or Desktop Client)
   1. Web Client - Access the web client going to this link
   2. Desktop App - Locate and Open the Zoom Desktop app on your computer.
2. Join the Zoom Meeting by either Entering in the Meeting ID or Clicking the Link in the Email/Chat.
   1. Entering the Meeting ID
      1. Web Client - Select "Join Meeting", enter in the Meeting ID, then Select "Join".
      2. Desktop App - "Select "Join", enter in the Meeting ID, then Select "Join"
   2. Joining via Link in Email/Chat 
      1. Web Client - Click the link that was sent to you, then Select Launch Meeting. You may need to Select "Join from your browser" as shown below. 
         1.  
      2. Desktop App - Click the link that was sent to you, you will see the popup below, then Click "Open zoom.us" 
         1. 
3. If you need to share your screen so the support coach can see what the issue.
   1. Select the icon
   2. Select the Screen/Window where your issue is occurring
   3. Select Share