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How to submit a grade appeal (grievance) in the School of Public Affairs?

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Functional GroupCollege of Public Service and Community Solutions
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The grade grievance must be started within the regular semester immediately following the course at issue, whether you are enrolled in the university or not. Student academic grievance procedures in the School of Public Affairs normally consider matters where the relief sought impacts the student’s final grade. The following steps must be followed by any student seeking to appeal a grade. This process does not address academic integrity allegations, faculty misconduct or discrimination.

Step 1: An aggrieved student must first confer with the instructor, state the evidence, if any, and reasons for questioning that the grade received was not given in good faith. The instructor must review the matter, explain the grading procedure used and show how the grade in question was determined.

Step 2: If the grading dispute is not resolved in Step 1, the student may appeal to the School of Public Affair’s director or assigned designee.  The student should provide a written statement, including:
 
A heading including
  • Your name and ASU ID number
  • The course number, title, 5-digit class number, the year and term, and the session in which the course was taught (A, B, or C)
  • The instructor’s name

Communication with instructor
  • Date of discussion with instructor
  • Summary of discussion with instructor

Your statement should address
  • Your reason for questioning the grade
  • The remedy you are requesting

The complete grade appeal and any supporting evidence should be emailed to the School of Public Affairs Academic Manager, Maria Willis, at maria.willis@asu.edu The director or assigned designee may confer with the instructor to handle the problem.

Step 3: If the matter is not resolved after completing Steps 1 and 2, the student may request the Dean to refer the matter to the College Academic and Student Affairs Committee. The Committee will convene for the specific purpose of hearing a student academic grievance as needed. Any students who believe they have a grievance should first utilize the informal process outlined in steps 1 and 2 as listed above.

You can review the complete Watts College of Public Service and Community Solutions Academic Grievance Process that outlines the steps students must follow in seeking a grade appeal.

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