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DUO Two Factor Authentication: I am Getting an Incorrect Passcode While Using My DUO Token Error or the Token is Out of Sync

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When a token is out of sync, the following error message is displayed when trying to authenticate: "Incorrect passcode. Please try again."

Tokens can become out of sync if 20 different codes are displayed without using one of the codes to authenticate to Duo. To re-sync a token and fix this, call the Experience Center at 1-855-278-5080 (480-965-6500 if calling outside of North America). Duo administrators in the Experience Center will re-sync the token for you.
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DUO Two Factor Authentication: I am Getting an Incorrect Passcode While Using My DUO Token Error or the Token is Out of Sync
I-am-Getting-an-Incorrect-Passcode-While-Using-My-DUO-Token-Error-or-the-Token-is-Out-of-Sync

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