Inclusive Access Opt-Out Portal

What is the opt-out portal and how does it work?
Materials for many ASU courses are provisioned at a discounted price through ASU's Inclusive Access program. Required materials are integrated directly into Canvas and made available at a discounted price. By enrolling in a class participating in the program, students are automatically opted into the program. For most classes, an opt-out option is offered. The opt out period will open approximately 5 days prior to the start of the semester and run through the semester's Drop Deadline (as listed in the Academic Calendar): https://registrar.asu.edu/academic-calendar.  

After the opt-out deadline, the portal closes, ASU pays publishers for the content, and no additional action can be taken.

How do I access the opt-out portal?
The web address varies by campus:

Tempe/Online/Havasu/L.A./Mesa: https://includedcp.follett.com/1230
Poly: https://includedcp.follett.com/1232
West Valley: https://includedcp.follett.com/1233
Downtown: https://includedcp.follett.com/1234

Troubleshooting the opt-out portal.
The first time you access the opt-out portal, you'll be prompted to create an account. Click on the "Create an Account" button. Then, enter your ASU email address EXACTLY as it appears in the directory (https://asu.edu/directory). Don't assume you know how your address will appear--there are multiple email aliases in use at ASU for every user--be sure to check the directory. Once you enter your email address, follow the email prompts to create an account. If you already have an account, you can either sign in, or click on the "forgot password" link and you'll be prompted to enter your ASU email address (again, as it appears in the directory), and will receive a password reset email.

Important Note: Please be sure you are not forwarding your ASU email to an external email address (including gmail accounts). ASU's Technology office has discovered an issue with ASU emails being lost when forwarded. Remove any email forwarding rules before requesting password reset and check your ASU email directly.

Can I opt-in after opting-out?
Yes. During the opt-out period, you can opt-in after having opted-out, but only while the portal is open. To opt-in, follow the same steps to access the portal. The button functions as a toggle and will display the next available option. If you've opted out, the button should now read "opt in." Please note that you must wait 24 hours between each action to allow time for the system to cycle.

Where can students turn for help?
Please use this link to access our support desk ticketing system: https://forms.gle/uD4GhBxMoixnbwYx5