If you're a student living on the Tempe, Polytechnic, and West campuses, you have access to your own technical support center provided by the University Housing Department.
What Does the University Housing Technology Center Support?
Internet
- Slow Connectivity in Residence Halls
- Both Wired or Wireless Internet Connectivity in Residence Halls
- Broken Ethernet Ports
- Need an Ethernet Cable
- Need an Ethernet Hub to connect multiple devices using one ethernet port
- Game Console Internet Connectivity
- Setting up Routers Note: This feature is only available for the Polytechnic Campus
Cable/Televisions
- Bad Cable Reception
- Broken Cable Outlet
- Unable to Find Channels
Electronics
- Desktop Computers
- Laptops
- Cell Phones
- Game Consoles
- Printers/Fax
How Do I Get Support?
If you live on campus and need technology assistance, please
submit an online request for support using the following instructions:
- Log into your MyASU Service Center and within your My Cases box, select New Case
- In the Subject line, please type University Housing Technology
- In the Description field, you must provide the following information:
a. ASURITE
b. Last name
c. First name
d. Your Residence Hall or street address if are a resident in the Desert Village communities at Polytechnic
e. Your specific room number
f. Best contact number to reach you
g. A detailed issue description
Once your case has been submitted, your request will be routed to an expert at ASU’s University Housing Technology Center who will respond to you as soon as possible.
Note: When submitting your request, please make sure all of your contact information is correct and up-to-date.
Phone Support, Walk-ins or Schedule an Appointment:
You can call the University Technology Housing Center at 480-965-8565 for phone support or to schedule an appointment. For walk-in support, you may visit your campus University Housing Technology Center during operational hours.
For more information or questions, please call 480-965-8565 or visit the
University Housing Technology Center website.
Please Note: If you're a Downtown Phoenix on-campus resident your technology support services are not provided by the University Housing Technology Center. Instead, the
ASU 1:1 Technology Studio provides your technology support services.
