Using ASU Mobile ID on Android

Please follow these best practices to ensure the smooth functionality of the ASU Mobile ID on your Android device:

• App deletion: Deleting the ASU Mobile App will deactivate your ASU Mobile ID.
  • If you uninstall the ASU Mobile App, email Sun Devil Card Services to re-enable your ability to set up a new credential upon reinstalling the app.
• Device status: Your device must be on and the screen awake to use the ASU Mobile ID.
• Enable your phone’s NFC: Near-field communication ensures your mobile device can connect to door readers, contactless payment systems, etc.
  • Check your device’s NFC status: Samsung, Huawei, Google Pixel, Motorola, LG and HTC.

Please email Sun Devil Card Services or call 480-965-2273 with questions or for more information.