Once ASU receives the required information from the private lender:
- You will receive an email confirming that the private loan has been certified.
- After ASU certifies your private loan, the certification record must be transmitted back to the private lender. There is then a federally mandated seven to 10 business day waiting period before any funds can be disbursed.
- After the waiting period, the private lender will then transmit the funds to ASU for disbursement. Once received, ASU will assign the funds to your account and issue any refund.
Due to the steps, the electronic transmissions involved and the mandatory waiting period that must elapse, students can expect to receive their private loan disbursement
approximately 20 business days from the date ASU certifies the loan.
Need additional help? Access 24/7 live chat, create a case from
My ASU Service Center or call 855-278-5080.
