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Why Have I Not Received My Financial Aid?

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Functional GroupFinancial Aid
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Your financial aid is disbursed to Student Accounts to pay your charges first (i.e., tuition, housing, meal plan, etc.). The first refunds to students via mail or direct deposit will begin a a few days before the beginning of the term (see our calendar for dates).

If your financial aid file is incomplete, your funds will not be disbursed to pay your ASU charges. You can check My ASU under the Finances tab to view any Priority Actions or Holds that need your attention. Other common reasons that prevent the disbursement of your financial aid include:
Need additional help? Access live chat, create a case from My ASU Service Center or call 855-278-5080.

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