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Why is the Entrance Counseling or MPN Still Showing on My Financing Tasks Even Though I Already Completed It?

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Functional GroupFinancial Aid
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After you complete the Entrance Counseling on iGrad with your FSA ID, ASU will receive notification within three to five business days.

After you complete your Master Promissory Note by signing in to studentaid.gov with your FSA ID, ASU will receive notification within three to five business days.

During this time, the Entrance Counseling or MPN will show as incomplete under your Financing Tasks on My ASU. Once ASU receives the notification of the completed item from the U.S. Department of Education or iGrad, the item will be marked complete on your Financing Tasks.

If more than five business days have passed and the item is still showing on your Financing Tasks, create a case from My ASU Service Center or call 855-278-5080.

Related Article: Will I Need to Complete a Master Promissory Note Every Year for My Parent PLUS Loan?
 

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