Why Was My Grad PLUS Loan Denied?

Generally, you must have a good credit history to qualify for the Direct Grad PLUS Loan. Your credit worthiness is determined by the U.S. Department of Education. The U.S. Department of Education will not share or send your credit information to ASU. Questions about your ability to borrow be should be directed to the Direct Loan Servicing Center at 1-800-557-7394. 

If you are denied, please view What Are My Options to Obtain a PLUS Loan if I Have an Adverse Credit History and Have Been Denied?


Need additional help? Access 24/7 live chat, create a case from My ASU Service Center or call 855-278-5080.