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I have not received the initial SEVP Portal set up email. What can I do?

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Functional GroupInt'l Students and Scholars Center
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It can take up to 72 hours after the start of your Post-OPT for you to receive the email from SEVP to set up your portal account. 

•        SEVP will send an email from do-not-reply.SEVP@ice.dhs.gov containing the subject line: Optional Practical Training Approval – to your ASU email address listed on your MyASU. 

•        The email will contain a link to create an SEVP Portal account. 

•        If you cannot find the email, please check your spam or junk mail folder.

 

If it has been over 72 hours since the start of your Post-OPT and you still have not received the activation email, submit the “SEVP Portal Issues” eForm found in the MyISSC eForm portal (https://issc.asu.edu/students/eforms)  under F-1 Practical Training. 



Related Articles:
How do I set up and access the SEVP Portal?
I cannot access the SEVP Portal. What do I do?
What should I do if my SEVP Portal is locked?

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